Terms of Service

Welcome to Hoorain Store. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our site or placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.


1. General Conditions

  • By accessing or using our website, you confirm that you are at least 18 years old or have legal permission from a parent or guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices for our products are subject to change without notice.

  • We may modify or discontinue any part of the service or product offering without liability.


2. Product Information

We make every effort to display product colors and details as accurately as possible. However, we cannot guarantee that your screen's display will reflect the actual product.

Please note:

  • Minor variations in color, embroidery, or design are normal due to photography and lighting.

  • Handcrafted items may have slight inconsistencies, which add to their uniqueness.


3. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • We accept various secure payment methods, including [e.g., Cash on Delivery, Credit/Debit Card, Bank Transfer, etc.].

  • In case of a pricing or product description error, we reserve the right to cancel the order and refund the amount.


4. Shipping & Delivery

  • Shipping timelines and charges are outlined in our Shipping Policy.

  • Once shipped, we are not liable for delays caused by courier companies, customs, or weather conditions.

  • International customers are responsible for any applicable import duties or taxes.


5. Returns & Refunds

  • Please refer to our Refund & Return Policy for information on how to return or exchange items.

  • We only accept returns on eligible items in original condition.

  • Refunds are processed within 5–10 business days after item inspection.


6. Intellectual Property

All content on our website — including logos, designs, product images, and text — is the intellectual property of Hoorain Store and protected by applicable copyright laws. Unauthorized use or reproduction is strictly prohibited.


7. Prohibited Uses

You agree not to use our site or services:

  • For any unlawful purpose

  • To solicit others to perform or participate in illegal acts

  • To violate any laws or regulations

  • To upload or transmit viruses or any malicious code

  • To spam, phish, or collect personal information of others


8. Limitation of Liability

Hoorain Store shall not be liable for any direct, indirect, or incidental damages arising from:

  • The use or inability to use our products or services

  • Errors in product information

  • Delays or delivery issues beyond our control

Use of our products and services is at your own risk.


9. Changes to Terms

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the site after updates implies your acceptance of the revised Terms.